Industry Success: The Healthcare Sector
sector is one of the largest components of the global economy, consisting of
hospitals and medical service providers, manufacturers of medical equipment and
drugs, insurance providers, and a wide range of services and facilities for
Healthcare providers and patients. From a technology standpoint, the industry
is moving from their paper-based processes and legacy systems and
slowly-but-surely embracing newer technologies -- including the latest
According to recent
research from Deloitte,
global health care expenditures are expected to continue to rise
as spending in the sector is projected to increase at an annual rate of
5.4 percent between 2017-2022, from USD $7.724 trillion to USD $10.059
financial sustainability, care delivery, patient centricity, digital
transformation, and regulatory compliance at the top of the agenda, health care
sector leaders need to collaborate with all stakeholders—both within the health
care ecosystem and those in converging industries—as they look to shape the
future of health care and establish a sustainable smart health community.
and growing populations, greater prevalence of chronic diseases, exponential
advances in innovative, but costly, digital technologies—these and other
developments continue to increase health care demand and expenditures. Health
care stakeholders—providers, governments, payers, consumers, and other
companies/organizations—struggling to manage clinical, operational, and
financial challenges envision a future in which new business and care delivery
models, aided by digital technologies, may help to solve today’s problems and
to build a sustainable foundation for affordable, accessible, high-quality
Internal and external collaboration is imperative to Healthcare organizations who need to work closely with external agencies, research institutes, government departments, facilities and pharmaceutical manufacturers, and many other service providers. Bringing external users together to collaborate securely on projects can have its challenges, including:
The need to quickly and efficiently onboard hundreds or thousands of users from different organizations to collaborate together.
Enabling different user roles and access rights – from medical practitioners and provincial partners, to researchers and patients.
Keeping personal data and medical records secure, limiting visibility to only those who have the right permissions.
Streamlining processes and IT administration so that teams see operational improvements.
Full transparency across a process or platform, with solutions that can be quickly audited.
collaboration, such as SharePoint and the broader Microsoft 365 platform, can
help Healthcare organizations improve the efficiency and effectiveness of the
services and solutions they provide. Investment in collaboration can lead to
better usage of health data in research supporting personalized health care,
and in supporting and augmenting workers, allowing highly trained resources to
focus on more valuable, patient-facing activities. (Deloitte)
Manager has an extensive experience in the Healthcare industry, helping create
better collaboration experiences for medical staff, patients, partners and
service providers. To learn more about our specific experiences within the
sector, take a look at the EUM Healthcare Industry Success site.