Personal Data and Data Storage
Data and files, stored by Customers in their EUM solution, are stored in the Customer’s own Microsoft 365 SharePoint Online tenant.
Data and files are operated by the EUM product but are only accessible by the Customer.
Personal Data Stored Outside of Microsoft 365
Except for technical support telemetry, no personal data is stored outside of Microsoft 365.
NOTE: No personal data will ever be used or shared by EUM and/or Partners in respect to marketing or any other purpose.
Technical Support Telemetry
To improve technical support investigations, we track requests made to EUM using Microsoft Azure Application Insights. In the requests we register, any personal data submitted to our service may be stored.
Microsoft Azure Application Insight data is secured and is only kept for 90 days after which it's deleted automatically by Microsoft.