When the Centre for Addiction and Mental Health was redesigning their public website, one of their primary goals was to reach out to a disparate group of users. Their first Extranet was www.problemgambling.ca, and is intended for problem gamblers themselves, friends and family, and researchers and health care professionals. The site is available to the general public and contains a wealth of information for anonymous users. With the addition of the Extranet User Manager, the site allows all types of users such as Researchers, Provincial partners, Government employees and problem gambling organizations outside Ontario to self-register and securely log into the site. For certain groups, an account validation process allows them access to private treatment professional resources. The Extranet User Manager provides simpler password changes and retrieval, and easier management of users by non-IT staff.